Balsiger Insurance - Reno
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Review Highlights
“My partner and I have been using Cody with Balsiger insurance for not only our business, but our homes, and vehicles.” in 14 reviews
“We have been using them for years for our business as well as our personal insurance and are very happy with both.” in 2 reviews
“We needed help with a home insurance policy right away and Colin came through with exactly what we needed in just a few hours.” in 2 reviews
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About the Business
Business owner information
Keith B.
Our business philosophy is to help you get the best value for your insurance while making sure you have the coverage you want and need. There is one thing that none of us can make more of and that is time! Many of you have probably had the frustration of having to go to five different agents/companies if you wanted to compare five companies. NO MORE! With us we will shop for you. We work with many national and regional companies that compete for your business! So before you even purchase insurance from us we are saving you your most valuable resource- your time! Once you are with us you will never have to shop your insurance again. If you feel the company you have with us is out of line, just pick up the phone and ask us to shop it again for you! We are a full service agency offering all types of insurance. We will help with any claims you have. We know you have many options when it comes to insurance- with us you can count on exceptional service.
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Recommended Reviews
Overall rating
24 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- Vince U.San Francisco, CA1210Sep 2, 2023
They provided a quote in a few days and were very helpful and nice to work with.
Helpful 0Thanks 0Love this 0Oh no 0 - V F.Big Bear Lake, CA10331Aug 4, 2020
Just got insurance in Nevada. Saw the reviews and called Balsiger Insurance. Colin was great . Got me hooked up right away with a great company and quote. Always called me back right away if I had any questions.
Helpful 1Thanks 0Love this 1Oh no 0 - jeff a.Reno, NV116Oct 5, 2021
Called on a Friday morning based on Yelp reviews. Replacing a State Farm set of policies due to numerous billing issues. Gave all requested information about two vehicles and a renters policy. Was told they would get back to me late Friday or Monday at the latest. Now mid Tuesday and still no quote, call or email. Can only imagine how the service would be if I had a claim. Working with a new Agent at a different agency.
Helpful 1Thanks 0Love this 0Oh no 1 - Niki J.Sparks, Reno, NV211291Aug 11, 2016
Well... They pretty much did nothing. My father with a progressing neurological disease is moving to Nevada and I requested help through their website 2 1/2 weeks ago. The next morning, I was contacted by one of their agents asking for a couple pieces of information about my father. I responded that same day. 6 days later, I hadn't received a follow up so I emailed the agent asking her for a status update. She said although she had been licensed for 16 years, she was getting to know Medicare plans and would get back to me early this week. I was okay with that... except now it's been almost 11 days since then and it's almost Friday (not exactly early next week right?) and still not even an email saying she was working on it. I emailed today telling her that obviously working with her wouldn't work out.
How is this company getting 5 stars?! I must be the lone unlucky one.Helpful 3Thanks 0Love this 0Oh no 0Business owner information
Keith B.
Feb 6, 2017
Hi Niki,
As we discussed over the phone, I want to express my sincere apologies for us failing to exceed your expectations. It is our policy to follow up on every inquiry within 24 hours. While we might not have the answers, my team is expected to touch base with our clients and potential clients throughout the process. I take your comments very seriously and can assure you we have discussed as a team what we need to do to prevent this in the future. After discussing with my team I am confident that this indeed was an exception to how we work with clients!
-Keith Balsiger - Daniel B.Reno, NV152612May 4, 2015
Cody helped me get insurance coverage as a young business owner and explained everything in plain English. Many of my interactions with Cody about my policy have taken place away from the office as he is technological savvy and uses modern tools to facilitate business. Did I mention that his auto insurance was actually a better deal than my previous carrier with more coverage?
He's as sharp as they come and I highly recommend Cody!Helpful 1Thanks 0Love this 0Oh no 0 - Nancy T.Macedonia, OH94131Jun 25, 2013
I have been a client of Balsiger Insurance for the last 6 months and I have never been treated so well by any of my prior insurance companies. They helped me get the best rates for my auto and home insurance and made sure all my needs were met. Their customer service is excellent and I always get an answer to any of my inquiries within a 24 hour period.
I would highly recommend Balsiger Insurance to anyone looking for an insurance company.Helpful 1Thanks 0Love this 1Oh no 0 - Kevin R.Las Vegas, NV12616May 14, 2015
I could go on forever about the trouble i was having finding a new policy for my vehicle when i Moved from Chicago to Las Vegas... Cody Johnson made every thing simple and within 30 minutes found me a policy at a great rate. I
Highly recommend Cody and Balsiger Ins. for auto insurance quotes, they worked with me on a lapse i had in my coverage and found the best fit at a better price then anyone else offered meHelpful 0Thanks 0Love this 0Oh no 0 - Erik R.Reno, NV82292Nov 24, 2015
I work with the amazing Cody Johnson to take care of pretty much all of my insurance needs. Cody is extremely attentive and not only looks for the best deal, but what the value you will get out of your insurance needs. Just looking at cost isn't enough, but he does an assessment of what your needs are so that he can shop around and customize your insurance to your actual needs with a risk assessment. I would recommend Cody and Balsiger Insurance to anybody looking for a great insurance company with top notch customer service.
Helpful 1Thanks 0Love this 1Oh no 0 - Aaron C.Reno, NV36152Apr 28, 2016
Cody Johnson is amazing. He has helped me and my clients on multiple occasions when no one else could. He is very detailed and great and making complicated things simple. I recommend him to anyone who needs insurance.
Helpful 0Thanks 0Love this 1Oh no 0 - Chayce C.Reno, NV6483Apr 21, 2017
My partner and I have been using Cody with Balsiger insurance for not only our business, but our homes, and vehicles. Cody is the definition of a stand up guy. Honest, ahs a pleasure to work with. I would recommend cody to anybody and everybody. I'm sure he would send you out the door with a smile. Great team, professional, knowledgeable and extremely personable. 5 stars any day of the week. They will find you the best rates possible and won't lead you on what so ever. I trust my home, my vehicles and my business x which is my life to Cody.
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