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Review Highlights
“Nikki in the office is always so helpful and Zarren is able to do anything in the field that we've needed help with.” in 3 reviews
“Their work has only been top notch so far, and they're super quick!” in 3 reviews
“Had a coffee table that was all glass and they gave me a quote to get it fixed.” in 3 reviews
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About the Business
Same week appointments, same day estimates for most commercial and residential glass and mirror projects. Serving the Las Vegas community for 37 years! Call today 702-876-2850
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Overall rating
20 reviews
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1 star
- Karen L.NV, NV03Jan 19, 2024
Quick to respond on Yelp inquiries. Was able to make an appointment for the next week. Service and responses was quick for a large mirror removal. Thank you Stephanie :)
Helpful 0Thanks 0Love this 0Oh no 0 - Christie B.Henderson, NV01210Sep 12, 2023
Thanks to Zarren, Nikki, Stephanie and the team at Kent's Glass for doing a beautiful glass door for our tub remodel.
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Nickole S.
Sep 12, 2023
Thank you so much for your review Christie. It was a pleasure working with you on your shower remodel. - Nikki
- Rudy S.Las Vegas, NV05May 13, 2023
After receiving a very reliable referral, I contacted Kent's Glass & Mirror regarding replacement of an old shower enclosure. The owners themselves arrived for the appointment. Aside from taking careful measurements, we were shown photos and drawings of various products. Once the choices were made, we received a quote before the end of the day.
Installation took placed as promised, including the removal of the older enclosure. We were very happy with the brushed nickel hardware, as well as the acid etched glass door and panel. The cleanup was immaculate.
Within a few days we noticed some water leakage on the floor, so we called the office. They arrived at our home within 48 hours to remediate the issue.
It was a BIG relief that Kent's Glass & Mirror's promise of complete satisfaction was more than hallow words. They answered the call every time and the office staff was impeccable in communicating with us.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Nickole S.
Sep 12, 2023
Thank you so much for your review Rudy. It was an absolute pleasure working with you and the Mrs. on your shower remodel. Be sure to let us know if there is anything else we can assist you with, we are always here to help. - Nikki
- Alex U.Hollywood, CA2232Feb 15, 2023
I needed a new shower enclosure as well as some glass partitions and doors installed. The team from Kent's glass went above and beyond to make sure we got the exact product that we wanted and took care of the installation. The guys were courteous, punctual, did great work and cleaned up afterwards. I would highly recommend them.
Helpful 1Thanks 0Love this 0Oh no 0 - Isabel H.North Las Vegas, NV885Aug 18, 2023
They were wonderful! They were prompt and did amazing work! Plus all the guys were friendly and the price was reasonable. Highly recommend!!
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Nickole S.
Sep 12, 2023
Thank you so much for your review Isabel. Our team absolutely loves getting this kind of feedback as we pride ourselves on our customer service and ultimately your satisfaction. Please let us know how we can help in the future, we are always here to help.
- Nikki - Alyssa H.Henderson, NV54121Feb 26, 2022Updated review
After quickly resolving the issue, all is well. Errors happen and what makes a company worthy of a good review is how they respond to mistakes. I appreciate the steps this company took to right a wrong.
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Nickole S.
Feb 5, 2022
Good morning! We responded to this privately but I wanted to address this publicly as well. It is apparent that we made a mistake on our paperwork, thank you for biring this to our attention so we can correct the issue as we guarantee all of our work. Unfortunately our office hours differ from what the installers hours are and there's no way for us to list two separate business hours on our business pages. In case of emergency we can always be reached through email or our personal phones. Please in the future review the proposed work in detail for accuracy and let us know as soon as possible of any changes that need to be made. The paperwork showed clear glass and although that was incorrect, my installers were unaware it was incorrect until this was brought to our attention. The clear is what was approved and the mistake was not caught. We were not initially scheduled for install on Friday but the glass was ready earlier than expected so we called you to set up install for same day Friday 2/4/22. Upon arrival my installers were notified by you that you were sick. Instead of rescheduling, the clear glass was installed in the meantime and contact with you was limited during their repair. As soon as this review came in we sent a direct message regarding the new glass.
This has already been reordered. We contacted you this morning to make arrangements to install the correct glass for Monday.
We apologize for any inconvenience this may have caused from our end and look forward to making this right with you. Thank you for your business. Have a wonderful rest of your weekend and we will see you Monday. - NikkiFeb 4, 2022Previous reviewI had a bathroom window that was vandalized. Just had it replaced by this company when they decided to change the glass from frosted to see through. This is above a toilet. They were detailed enough to take a peice of the edging to match it exactly but not detailed anough to match the galss?!
My hoa is expecting this to be done the right way by today. If I get charged HOA fines from this, I will be contacting the better buisiness bureau and pursuing monetary compensation from this company literally costing me money with my HOA.
Of course they stopped answering their phone 30 min before close so I can't ask them to order the right glass till after the weekend.
I was also never told that they were done. They just left. That would have at least let the issue be addressed before the long weekend.
Bad buisiness practices. N - Salpie M.Granada Hills, CA1104Sep 7, 2022
After months of shopping around for quotes and ideas for my dining table vision, Kent's came through with above and beyond expectations of bringing my vision to life. I'm so happy I decided to go with them. They're very helpful, responsive and friendly. Thank you so much for everything!
Helpful 0Thanks 0Love this 0Oh no 0 - Paul K.Desert Hills, Las Vegas, NV0129Oct 5, 2022
We bought a shower enclosure from a big box store and they wanted a high price for installation. We searched Yelp and Kent's was the only company that responded that they could install it.
Communication was excellent from the office staff, down to the guys being on their way, to how the job was done.
We had a manufacturing issue with leaking and they were so great about coming back to help with any leaks we had.
Highly recommend them!Helpful 0Thanks 0Love this 0Oh no 0 - Ben C.Las Vegas, NV094Jun 9, 2022
Great company. Had a coffee table that was all glass and they gave me a quote to get it fixed. It came back looking brand new. Thank you so much.
Helpful 0Thanks 0Love this 0Oh no 0 - Ronn S.San Francisco, CA02Jun 2, 2022
Really great glass replacement company!
Free consultation; very personable, responsive, prompt service at far lower cost than competitors.
They performed my installation months earlier and in a quicker timeframe than those proposed by other major window companies in the area.
Not to mention, they did not try to oversell me. Extremely happy - I will definitely use them again if and when the need arises...Helpful 0Thanks 0Love this 0Oh no 0
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