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Review Highlights
“I was shocked when Omar and his team were finished with my tile floors and grout that we had him color seal.” in 20 reviews
“We had them regrout, clean and color seal out tile floors.” in 2 reviews
“Super professional and on time.” in 3 reviews
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About the Business
Platinum Tile & Stone Care Specialist focuses on the only thing that matters to the company which is customer satisfaction. Within reaching that goal we work hard for customers who have invested money and time into their homes or businesses by providing services of Natural Stone Care to their floors, and counters, or any other area in their home by steam cleaning and sealing and providing superior care products to maintain their beautiful floors and by giving them a completely new floor look with the new method of color sealing their grout. As well as polishing and sealing to bring back out the beauty of their natural stone counters or floors in kitchens or baths that time and wear have dulled out. What sets us apart from other companies is the experience, honesty, commitment and our golden rule, "treat our client's home as if it was our own".
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- Billy H.Reno, NV03521Aug 25, 2023
We are very, very happy and recommend Platiunum 100%.
I always get three bids on any contractor project around the house. This time I was so impressed with Omar and Ivania when they visited I just went with them to restore our extensive tile floors. We already have them working up another bid for the tile countertops in kitchen & baths.
We've had quite a few pro tile cleaners out over the years. Omar's equipment is by far the most quiet and nimble. I couldn't believe how easy he made it seem. He gets a lot done in a short amount of time.
Omar kept saying it would look brand new and I knew the tiles and grout would look a lot better, but my eyes nearly did pop out of my head at the final product.Helpful 0Thanks 0Love this 0Oh no 0 - Amy C.Liverpool, NY019Jan 15, 2024
Omar and his company are amazing. Excellent communication and they went above and beyond while dealing with a mystery substance left on our new-construction tile floors. Extensive knowledge of tile and all stone surfaces, friendly, helpful, punctual, definitely 5+ stars!
Helpful 0Thanks 0Love this 0Oh no 0 - Oct 29, 2021Updated review
Thank you Omar!!!
What can I say?
Three years, you haven't heard from me and you still help me??...
I wanted to make sure I was getting the right pad for the new flooring that will be installed on Tuesday (for my ex in Elk Grove , Ca.)..
Actually, I didn't order any, then our handyman mentioned it..
Panic set in, ran back and got the wrong stuff!!
Lifesaver for me!... I text and Omar answered...
Gave me the necessary info.. and I'm set...
Thank you for answering my text and call..Helpful 27Thanks 0Love this 33Oh no 0Jun 26, 2018Previous reviewAfter having a not so good experience with a handyman, we found Platinum. We needed someone who could finish the job in a timely manner, and have the experience needed to install the laminate flooring.
I messaged thru Yelp, and got an quick response for an appointment.
The estimate was fair, and more importantly, being able to finish.
I cancelled the other estimate, and went with Omar.
He is experienced, and professional.
We finished our living room, hallway and bathrooms last week and are very happy.
Next week we will be finishing the rest of the rooms.
Thanks Platinum!
7/5/18: Update:
Platinum just finished the rest of the house and we had them do the entry as well. We can't believe how nice it looks.
The whole house looks like a new one! - Doni H.Reno, NV03Oct 10, 2023
Omar did an AMAZING job. My limestone countertops look like the day they were first installed.
Very knowledgeable..
Highly recommend .Helpful 0Thanks 0Love this 0Oh no 0 - Michael C.Los Gatos, CA04Apr 12, 2023
Simply amazing. Professional in every way. They use good equipment ( near silent machinery ) but the results are largely due to the knowledge of requirements that cleaning stone require. 100% satisfied and plan to use them on a regular basis.
Helpful 0Thanks 0Love this 0Oh no 0 - Bill H.Northwest Reno, Reno, NV021May 8, 2022
Great service every time. If it can be done Omar can do it. He doesn't set unrealistic expectations. We have used him for more then 15 years for his services.
We can't give Platinum a high enough rating .... If there were a 10 we would give them a 20.Helpful 0Thanks 0Love this 1Oh no 1 - Donna S.Reno, NV3251Sep 30, 2021
Omar is amazing. He steam cleaned and sealed the grout and tile in my shower and it looks brand new! He also cleaned and polished my quartz countertops and they are beautiful. He is professional, courteous and always on time. I have also referred him to many friends and clients who also rave about his service.
Helpful 2Thanks 0Love this 1Oh no 0Business owner information
Omar R.
Oct 5, 2021
Donna thank you for such a wonderful review. It is always a pleasure working with you and your clients and friends. We appreciate your business very much!
- Marc D.Reno, NV0206Jun 9, 2020
We could not be more happy with our experience with Omar and Ivania and Platinum Flooring. This team is truly amazing!
We were not sure exactly what we wanted, but we got many quotes and ideas from other companies, and Platinum was the most straight forward and competitive. Ivania has a truly artistic gift and the dedication to find and select the most perfect flooring product, and Omar is a skilled perfectionist in creating an interior master-piece.
We will be extremely happy with our home for many years because they treated us like family and not just a customer. Thank you both so much!Helpful 1Thanks 0Love this 1Oh no 0Business owner information
Omar R.
Aug 10, 2020
Thank you for yor kind words and allowing us to work on your beautiful home. We had a pleasure working and doing business with you. We hope to continue to do business with you in the future.
- Linda S.Sparks, NV20206Aug 29, 2020
True craftsman!!! Professional, reasonably priced. We had them regrout, clean and color seal out tile floors. They look like we had a new floor put down. Showed up on time, wore masks, gave me a detailed written quote. I spent almost a month getting quotes. Omar the owner has over 30 years experience as a tile setter and his apprentice is following right in his footsteps. We also had them clean and polish and seal our granite counters they also came out amazing. Finally we have a large picture window that we could not get the mineral deposits off. Again they came through cleaning it and sealing it. Thank you for making our home look brand new.
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Omar R.
Aug 31, 2020
Thank you so much Linda for your wonderful review. It was such a great experience working with you and your husband. This review made our day. We appreciate you giving your business to us and we look forward to continuing to do business with you.
- Nikki D.Reno, NV0623Jan 23, 2019
I was referred to Platinum by a neighbor on Nextdoor, and I am so glad I did! I had about 275 square feet of tile that needed to be removed and replaced, including a shower surround. Not only was Omar's price reasonable, his professionalism and tact (a rare commodity these days!) set him far above the other businesses I received quotes from.
Not only was the job completed on time and on budget, it looks absolutely amazing! The house looks brand new. Omar's attention to detail is impeccable, he's honest an thorough, and he left my home cleaner than he found it (I could barely tell the tile had been removed on demo day!). Omar's wife, Ivania, is also a pleasure to talk to and the communication from the both of them was top notch. If his tile installation is superb, I can only imagine what his floor cleaning skills are like!
I obviously highly recommend Platinum and Omar is beyond knowledgeable. Give them a call - you won't regret it!Helpful 0Thanks 0Love this 0Oh no 0
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